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soonset contacts
FAQ & answers

The best way to contact Soonset is by email (info@soonset.biz) or via private message in its social media. 

Its fiscal address is located in Calçada de São Sebastião, nr. 93, Santo António dos Olivais, Coimbra (Portugal). 

Its manager is Gisela Cruz and its official phone number is +351 239 716 127 (Portuguese national landline call).

Our products are author creations, so they are not customizable, but in the case of t-shirts, you can choose other colors by sending an email upon request.

However, our services offer a wide range of options that will be customized according to the client’s needs.

To start a consultation, you must fill out the contact form, which we will answer as soon as possible, indicating all the steps to follow.

As a social responsibility policy, Soonset is available to support some special projects related to art free of charge. If interested, the artist should apply by email.

The budget is calculated based on the intended services, as well as their quantity. Each budget is tailored to each client.

All orders are counted on the last day of each month and only then does production begin. Shipments are always made in the second week of the following month. This should also consider the days that the carrier takes to deliver the products.

No. The cost of shipping is calculated based on the weight of the products, respecting the carrier’s price list.

Yes. Our online store complies with all security standards to ensure that your payments are made as safely as possible.

Yes, as long as it is sent in excellent condition and packed in the same condition you received it.

Yes. On our website, we respect all the rules that guarantee the protection of customer data. For more information, see our privacy policy.